Service Agreement: Details of the agreement between the company and the client, outlining the scope of services and responsibilities.
Payment and Billing: Information about payment terms, billing cycles, and accepted payment methods.
Data Protection and Privacy: How customer data is handled, stored, and protected, as well as the company’s privacy policy.
Intellectual Property: Ownership and usage rights of the software, technology, and intellectual property related to the service.
Termination: Conditions under which either party can terminate the service agreement.
Limitation of Liability: Details about the company’s liability and any exclusions or limitations in case of damages or losses.
Customer Support: Information about the availability and methods of customer support provided by the company.
Dispute Resolution: How disputes between the company and the client will be resolved, such as through mediation, arbitration, or litigation.
It’s essential to read and understand the terms and conditions before using any service to ensure compliance and a clear understanding of the rights and obligations of both parties. For specific information about LiveAgent360’s terms and conditions, you should refer to their official website or contact their customer support.