Innova Tech BPO

Cab & Taxi Dispatch

TAXI ANSWERING SERVICE.

Seeking professional call takers and dispatchers for your taxi business? Look no further! Our team of experienced professionals is here to provide efficient and reliable service for your taxi operations.

You've come to the perfect place. We understand the urgency when patrons call your company, so we offer around-the-clock, live-voice assistance for Taxi Service, Taxi Dispatch Service, Taxi Call answering service, Taxi Dispatch Center, Taxi Call Center, and Taxi Dispatch Software. With a commitment to answering every inbound call within 3 rings or less, our prompt response ensures timely service, leading to increased customer retention and significant revenue growth for businesses of all sizes across the country.

BENEFITS TO WORK WITH US

In the competitive taxi service industry, standing out is essential. Let LiveAgent360 be your partner in client support solutions. Our call center agents excel at answering inbound calls and providing virtual support for your online booking and payment program, ensuring a higher level of telecommunications service that drives an expanded client base and increased bottom line, giving you the advantage over your competitors.

DISPATCH SERVICES

CALL ANSWERING AND DISPATCH SERVICE.

With over 10 years of expertise in handling dispatch for taxi, limo, and medical transportation companies, Global Dispatch offers professional dispatchers available 24/7 to serve your customers. Equipped to handle large and medium fleets, we pride ourselves on being the last option for quality dispatch and call answering services, ensuring exceptional support for your business.

PROFESSIONAL DISPACTHERS AVAILABLE 24/7

Our dedicated operators are available round-the-clock, 24/7, 365 days a year, acknowledging the unpredictable demand for taxis. Count on us to be always ready, and rest assured that your customers will be greeted by courteous and professional call center representatives at all times.

CALL ANSWERING AND DISPATCH SERVICE.

In the competitive taxi service industry, staying ahead of your competitors is crucial for survival. Liveagent360 can assist you in gaining an edge by reducing your monthly costs in terms of wages, allowing you to optimize your resources and focus on business growth.

QUALITY CONTROL

At Liveagent360, we take quality seriously. Every call is recorded for training and improvement purposes, and you will have access to the call log to listen to the recordings. We are committed to 100% uptime, ensuring not a single call is missed, even during busy hours, guaranteeing uninterrupted and reliable service.

TAXI DISPATCH SOFTWARE

At Liveagent360., our dispatchers are highly trained to handle both small and large fleets, proficient in using all types of Taxi and Limo dispatch software. We offer flexible services tailored to your specific needs, whether it's full-time 24/7 support, part-time, or specific day/night shifts, ensuring we meet your requirements with expertise and reliability.

NDA (NON DISCLOSURE AGREEMENT)

At Liveagent360., we prioritize the confidentiality of our clients. Upon agreement, we will sign a Non-Disclosure Agreement (NDA) to ensure your information is kept strictly confidential and not shared with any third party. Additionally, we commit to exclusivity, meaning we will not work with your competitors and will only partner with one company from each city to provide dedicated and personalized services.

MAKE YOUR LIFE EASIER.

By partnering with us, you can make your life easier as you won't have to worry about the hassle of hiring and training new dispatchers repeatedly. Our expert team will handle the dispatch services efficiently, allowing you to focus on other aspects of your business with peace of mind.

FREE TRAIL

At Liveagent360., our dispatchers are extensively trained to manage both small and large fleets, and they possess expertise in using various Taxi and Limo dispatch software. We offer flexible services to meet your specific needs, whether it's full-time 24/7 support, part-time assistance, or specific day/night shifts, catering to your requirements with utmost proficiency.

BUSINESS GROWTH.

Through our professional customer service and dedicated commitment to your business and customers, we have achieved an impressive almost 30% growth in call volume by retaining satisfied customers and ensuring their needs are met with excellence.

FIVE STAR RATING

Will get five star rating of your customer’s app and good customer reviews from customers.

24/7 SERVICE:

At Liveagent360., our operators are available round-the-clock, 24/7, 365 days a year, understanding the unpredictability of taxi demand. Rest assured, we are always ready to assist, and your customers will be welcomed by courteous and professional call center representatives, ensuring exceptional service at all times.

SCHEDULING & DISPATCH:

Our team of dispatchers is highly experienced in efficiently managing both small and large fleets. Even during busy hours, they excel in maximizing trip coverage with fewer vehicles, optimizing your operations and ensuring smooth transportation services.

BILINGUAL STAFF:

At Liveagent360., we understand the importance of catering to Spanish-speaking clientele. With our Dispatchers fluent in both English and Spanish, you can rest assured that no language barrier will hinder your interactions with potential fares, ensuring seamless communication and excellent service for all customers.

 

CONCIERGE SERVICE:

At Liveagent360., we understand that VIP clients expect exceptional service. We go the extra mile by offering wake-up calls for early morning shuttles, making outbound calls to drivers near pick-up time to maintain punctuality, and facilitating pre-arrival payments for your customers’ convenience, ensuring a premium and hassle-free experience.

Start your free trail for Call Answering and Dispatch service

NO CREDIT CARD REQUIRED. NO STRINGS ATTACHED. EXPERIENCE THE FULL POWER OF OUR ANSWERING SERVICE, FOR FREE.

FREQUENTLY ASKED QUESTIONS.

Dispatch center is the back bone for every transportation company.Only the experienced and professional dispatchers can boost your business to the next level.We deliver what we commit.Our call answering service is not limited to call answering and dispatching only,we take full responsibility of your business and growth.

How does the 14-day free trail work?

Once you've connected with our sales team, we only require 7 days to gather essential information about your city and its surroundings, as well as your company's Standard Operating Procedures (SOPs). You will be provided with a dedicated dispatch manager to train your team. Once the training is concluded, we will authorize the transfer of live calls. Your trial period will last precisely 14 days from the start of the service.

Can i get a demo of the call answering service first?

Absolutely! Our sales team will walk you through the demo process. All we require is the training on your company's Standard Operating Procedures (SOPs) to kickstart the free trial. From there, our skilled dispatchers will take care of everything with their expertise.

Is the free trial realy free?

Certainly! Our free trial for Call Answering Service doesn't require credit card details or any payment information to get started, allowing you to explore our services risk-free and experience the benefits firsthand.

Can you provide a toll-free number during free trial?

During the free trial period, you can choose between a toll-free number or a local phone number. Our toll-free numbers come with available prefixes like 800, 855, 866, 888, etc., while for local numbers, our sales representatives will inquire about your preferred area code.

Can i talk to someone before sign up?

Certainly! As a 24/7 live Call answering service, our Sales Team is always available and can be reached by calling 1-888-492-5838. Feel free to reach out to us anytime for assistance or inquiries.

Do you need a credit card info to sign up?

You can start the trial without providing any credit card or payment details. However, if you decide to continue our answering service after the trial, you can choose your preferred payment method for continued service.

Billing Method?

We offer two distinct tiers of service with different billing options. The first tier is billed on an hourly basis, while the second tier comes with a fixed monthly rate. You can choose the option that best suits your business needs and budget.

How can i pay for the Call answering service?

At Liveagent360, as an independent call center, we prioritize your convenience. You have the flexibility to choose your preferred payment method, whether it's by check, wire transfer, or credit card, after receiving the invoice. We aim to make the payment process hassle-free for you.

Is the service available 24 hours a day or just during business hours?

Indeed, our Call answering service operates round-the-clock, 365 days a year, including holidays. You have the flexibility to choose when to forward calls to us, whether you prefer 24/7 coverage or only during specific times. We adapt to your schedule and ensure seamless customer support as per your business requirements.

Is there any extra fee to answer my calls on a holiday?

Absolutely! At our Call answering service, there are no additional or hidden fees for answering your calls during holidays, weekends, or after hours. Our rates remain consistent regardless of the day or time, providing transparent and predictable pricing for our services.

Can i advertise the number you provide?

We don’t recommend.

QUESTIONS? LIVE ANSWERS AT

800, 855, 866, 888